If you don’t know if you have a Login ID, you can search for yourself on the following Login portals:
Find your details, by entering in one of these three fields and press Find:
- Participant ID,
- Email address or
- Personal details (name + DOB).
If you can find your details in our database, you’ll be able to see if you have a Login ID.
If the Status of your account shows “Account Exists”, then you have a Login ID and it will display under the email address field.
If the Status of your account shows “Email Exists”, then you don't have a Login ID yet, and you will need to create a Login by selecting Create Login.
If you cannot find your details in our database, and you think you have signed up before, please contact Support to query this further.